Refund Policy
🔁 Returns
We accept returns within 30 days of delivery for eligible items.
To be eligible for a return:
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The item must be unused, unworn, and in its original packaging
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Proof of purchase (order number) is required
Some items may not be eligible for return due to hygiene reasons or final sale items.
❌ Order Cancellations
Orders may be canceled or modified within 12 hours of purchase.
Once an order has been processed or shipped, cancellations are no longer possible.
🛠️ Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photos or videos of the issue.
We will offer one of the following:
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Replacement item
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Full refund
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Partial refund (if applicable)
💸 Refunds
Once your return or claim is approved, refunds will be issued to your original payment method.
Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
🚫 Non-Refundable Items
Refunds will not be issued for:
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Orders delayed due to shipping times within the stated delivery window
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Incorrect address provided by the customer
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Normal wear and tear
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Items damaged due to misuse
📦 Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Return shipping fees are non-refundable.
⏳ Late or Missing Refunds
If you haven’t received your refund:
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Check with your bank or credit card provider
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Allow additional processing time
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Contact us if the refund still hasn’t posted
📧 How to Start a Return
To request a return or refund, contact us at:
Please include:
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Your order number
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Reason for return
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Photos or videos (if applicable)
📌 Policy Updates
We reserve the right to update or modify this policy at any time. Changes will take effect immediately upon being posted on our website.